ARTICLE 1. SELLER

Company Name: Vartur Turizm İnşaat Ticaret Limited Şirketi

Address: Tuzla Mah. 531. Sk. No:1 A Fethiye Muğla

Website: www.missboheme.com.tr

Phone: +90 850 8855985

ARTICLE 2. SUBJECT OF THE AGREEMENT

2.1 This Agreement governs the sale and delivery of the product(s) specified below, ordered electronically by the real or legal person (“BUYER”) who signs this Agreement via the website www.missboheme.com.tr (“Website”), and establishes the rights and obligations of both parties under Law No. 6502 on Consumer Protection, the Regulation on Distance Contracts, and related legislation. For buyers who are not consumers, provisions of the Turkish Code of Obligations and the Turkish Commercial Code shall apply.

2.2 The BUYER declares that they have been informed by the SELLER about the SELLER’s name, trade name, address, phone number, product details, price including taxes, payment method, delivery terms, expenses, the right of withdrawal and how to exercise it, and authorities where complaints may be submitted; and that they confirmed these details electronically and then placed an order in accordance with the provisions of this Agreement.

2.3 The “Preliminary Information Form” published on the Website and the invoice issued upon the BUYER’s order form integral parts of this Agreement.

ARTICLE 3. PRODUCT(S), DELIVERY, AND PAYMENT INFORMATION

This section shall be customized for each order based on product type, name, code, quantity, amount, brand/model, sale price, payment method, recipient details, delivery fee, estimated delivery date, shipping method, and billing details.

Invoice Delivery: The invoice will be sent to the email provided during the order. A copy of the e-invoice will be delivered with the product.

The delivery of the product(s) is contingent on the electronic approval and receipt of this Agreement by the SELLER and successful payment by the BUYER. If payment is not transferred or canceled, the SELLER is released from the obligation to deliver.

The ORDERING PARTY is responsible for the accuracy of the recipient’s and billing information, whether they are the same person or not. Delivery cannot be made to unspecified locations like parking lots or doorsteps; it must be to clearly owned premises like an office or apartment.

The BUYER acknowledges being informed about and confirming product details, pricing, payment, recipient information, delivery and billing addresses, and shipping costs prior to completing payment.

ARTICLE 4. PRE-CONTRACTUAL INFORMATION PROVIDED TO THE BUYER

The BUYER confirms that they have read the Preliminary Information Form on the Website and were informed of the following before placing an order and entering into payment obligations:

- SELLER’s name, contact details, and other identifying information,

- Basic characteristics, total price including taxes, and shipping fees of the product(s),

- Delivery, billing, and payment information,

- Delivery restrictions,

- Terms and procedures for exercising the right of withdrawal and consequences of non-exercise,

- Products that do not allow withdrawal,

- Method for returning products to the SELLER and any costs involved,

- Steps for correcting incorrectly entered information during the purchasing process,

- Complaint and legal procedures per Law No. 6502.

ARTICLE 5. ORDER & PAYMENT CONDITIONS

This service is intended solely for retail sales and final consumer use. The SELLER reserves the right to cancel and not fulfill wholesale or "resale"-oriented orders, even if a preliminary information form and/or a sales contract has been created. If an order is canceled for this reason, the amount paid by the ORDERING PARTY/BUYER shall be refunded in the same manner in which it was paid.

The total price of the products selected by the BUYER, including VAT and shipping costs (if any), shall be processed using the BUYER’s chosen payment method after approval. A confirmation email will be sent to the BUYER before shipment. No shipment will be made without a confirmation email.

If the ordered product(s) are out of stock, the SELLER shall notify the ORDERING PARTY/BUYER. In such case, the total amount paid and any related binding documents shall be refunded within 14 days, and the SELLER shall not be obligated to deliver the product(s).

ARTICLE 6. SHIPPING AND DELIVERY CONDITIONS

6.1 The SELLER will dispatch the product(s) within a maximum of 30 days through its contracted courier. If there is no courier branch in the BUYER’s location, the BUYER must collect the product(s) from the nearest courier branch within 7 days. Otherwise, the BUYER shall be responsible for all resulting damages and expenses.

6.2 If the BUYER is not personally present at the delivery address or if the individuals at the address refuse delivery, the SELLER is deemed to have fulfilled its obligation. The BUYER must follow up with the courier company regarding the shipment. If the delivery is to another person/entity and that person/entity is not present or refuses delivery, the SELLER shall not be held liable. The BUYER is responsible for any damages or costs incurred due to late receipt or return of the product.

6.3 The BUYER must inspect the product upon receipt and, if any damage caused by the courier is detected, must refuse the product and have a report issued by the courier. Otherwise, the SELLER will not be held responsible.

6.4 If delivery cannot be made within the legal timeframe due to force majeure, the SELLER will inform the BUYER immediately. The BUYER may cancel the order or wait until the force majeure ends. If the SELLER is unable to procure the product, the SELLER will clearly notify the BUYER within 3 days, and the BUYER will cancel the order. Upon cancellation, the SELLER must refund all payments and any binding documents to the BUYER within 14 days. In such cases, the BUYER shall not have any further material or moral claims against the SELLER.

6.5 If, after delivery, the bank/financial institution does not pay or reclaims the amount paid for the product, the BUYER must return the product to the SELLER within 3 days. If this is due to the BUYER's fault or negligence, the return shipping costs shall be borne by the BUYER. The SELLER reserves all rights to pursue legal and contractual remedies for payment without accepting the return.

ARTICLE 7. RIGHT OF WITHDRAWAL AND CONDITIONS

7.1 The BUYER has the right to withdraw from the order and this Agreement within fourteen (14) days from the date of delivery of the Product without providing any justification and without incurring any penalty. The BUYER may also exercise this right from the time the Agreement is concluded until the delivery of the Product.

The withdrawal period is determined as follows:

a) For orders involving multiple deliveries, the date the BUYER or the third party designated by the BUYER receives the last item,

b) For products consisting of multiple parts, the date the BUYER or the third party designated by the BUYER receives the final part.

The BUYER must send the Product to the SELLER along with the withdrawal notice.

The BUYER must return the goods to the SELLER or the authorized person within fourteen (14) days from the date of sending the withdrawal notice. Returns must be made with the product’s original packaging (protective tape) intact.

A decrease in value or the impossibility of return due to the BUYER’s fault does not prevent the use of the withdrawal right. However, the BUYER agrees to compensate the SELLER for any decrease in value caused by their own fault.

7.2 Unless otherwise agreed in writing, the BUYER may not exercise the right of withdrawal, even if unused, for the following products/services:

a) Products or services whose price depends on fluctuations in financial markets beyond the SELLER’s control,

b) Products prepared according to the BUYER’s specifications or personalized needs (e.g., custom alterations),

c) Perishable items or products with a short shelf life,

d) Products that are unsuitable for return due to health and hygiene reasons if their packaging, seal, or protective elements are opened after delivery,

e) Products such as body creams, oils, lotions, etc., that have been opened, used, or tested, making them unsuitable for return due to health and hygiene reasons,

f) Products that are inseparably mixed with other items after delivery,

g) Services that begin with the BUYER’s explicit consent before the withdrawal period ends.

7.3 The BUYER must notify the SELLER of the withdrawal within the specified period via written or permanent data storage means, as follows:

7.3.1 If notification occurs before the product is handed over to the courier, the BUYER must send notice to the SELLER’s postal address, phone number, fax number, or email address listed in Article 1.

7.3.2 If notification occurs after the product has been handed over to the courier, the BUYER must fill out the return form on the back of the invoice and send the product(s) — including the box, packaging, and any standard accessories — completely and undamaged to the courier specified by the SELLER. For corporate invoices, a return invoice must be issued.

7.4 If the right of withdrawal is exercised, the BUYER must return the product(s) to the SELLER within ten (10) days from the date of notification. If the SELLER’s contracted courier is used, the return shipping cost will be covered by the SELLER.

7.5 Provided the withdrawal is valid and timely, the SELLER shall refund the product price and any delivery costs collected within fourteen (14) days of receipt of the withdrawal notice, using the payment method chosen by the BUYER. Delivery costs will only be refunded if all products from the order are returned.

7.6 In lawful withdrawals and cancellations, the SELLER reserves the right to deduct any discounts or reward points (or similar financial instruments) used in the transaction.

7.7 The BUYER forfeits the right of withdrawal in cases where such right is not legally granted or when not used properly or timely.

7.8 If the BUYER wishes to return only part of a multi-item order, the right of withdrawal may only be exercised for the relevant items after their delivery.

7.9 In-store returns are not accepted for products purchased online.

7.10 This information is provided for commercial purposes in accordance with good faith principles and using communication methods that protect minors or legally incompetent individuals.

7.11 Partial returns are not accepted for promotional or bundled products. All items in such a promotion must be returned together.

ARTICLE 8. CONFIDENTIALITY, DATA SECURITY, PERSONAL DATA, AND INTELLECTUAL PROPERTY

8.1 Necessary precautions for the security of data and transactions entered by the BUYER on the Website are taken based on available technical infrastructure and the nature of the information. However, since data entry occurs on the BUYER’s device, it is their responsibility to protect against unauthorized access, including malware or viruses.

8.2 The BUYER may contact the SELLER via listed communication channels to stop data processing and/or communication. Upon such request, personal data and/or communications will be halted within the legally permissible period. If desired, personal data not legally required to be retained may be deleted or anonymized. The BUYER may also inquire about processing activities, data sharing, request corrections, deletion, and object to automated decisions or unlawful processing that causes damage.

8.3 All intellectual and industrial property rights regarding the Website’s content and structure, except for third-party rights, belong to the SELLER.

8.4 After confirming this Agreement, the BUYER may save and access the Preliminary Information Form and Contract sent by email on a permanent data storage device. The SELLER will retain these documents for three years.

8.5 The BUYER confirms the accuracy of the personal data provided and consents to the processing and sharing of such data (including shopping history) with affiliates and service providers. The SELLER and partners shall not be liable for damages due to incorrect or outdated data.

8.6 The BUYER has been informed of their rights, including learning whether personal data is processed, the purpose, correction, deletion, third-party notifications, objection to automated decisions, and requesting compensation for damages resulting from unlawful processing.

ARTICLE 9. FORCE MAJEURE

9.1 Events that were unforeseeable and beyond the control of the parties at the time of contract signing (e.g., natural disasters, war, terrorism, civil unrest, legal changes, strikes, or significant disruptions in production/communication) shall be considered force majeure. The affected party shall notify the other party in writing immediately.

9.2 During force majeure, neither party shall be liable for failing to perform obligations. If the condition lasts more than thirty (30) days, either party may terminate the contract unilaterally.

ARTICLE 10. DISPUTE RESOLUTION

The CONSUMER / BUYER may contact the SELLER using the details below for issues encountered during or after purchasing through the website:

Phone: +90 850 8855985
Email: [email protected]

In case of disputes, Provincial or District Consumer Arbitration Committees and Consumer Courts within the monetary limits set annually by the Ministry of Customs and Trade are authorized. The BUYER may apply to the Arbitration Committees or Consumer Courts in their residence or the SELLER’s location.

ARTICLE 11. ACCEPTANCE AND APPROVAL STATEMENT

The BUYER confirms that they have read all the terms and disclosures stated on the Website and this Agreement, including essential product characteristics, pricing, payment, delivery, right of withdrawal, and personal data. The BUYER accepts all contents and consents electronically by placing the order.

This Agreement must be electronically approved by the ORDERING PARTY to become effective.

The Agreement becomes valid once electronically signed and delivered to the SELLER by the ORDERING PARTY.

I have read and accept the Distance Sales Agreement.